Changes to the Visitor Experience
Health and Safety
We’re ready for you to have a safe visit. Everyone needs to wear a mask at the Museum, both inside and outside on our grounds.
We’re open Wednesday–Sunday, 10 am–5 pm.
Open galleries have limited capacity and, as we reopen in phases, some galleries are temporarily closed.
All visitors and members must reserve advance tickets online for both general admission and special exhibitions. No ticket sales at the Museum. Reserve your tickets today.
|“Basquiat” + General Admission||$30|
|“Monet” + General Admission||$30|
|Youths 17 and under||Free|
See Tickets for information about free and discounted admission programs.
Exchanges and Returns
If your plans change, please see our policy regarding ticket return and exchange options.
|Wednesday–Sunday||10 am–5 pm|
Closed January 1, April 15, July 4, November 26, and December 25
Member Mornings (ticket required): Last Sunday of each month, 10 am–Noon
Reserved hours for high-risk visitors (ticket required): Thursdays, 10–11 am
We just reopened more galleries! See masterpieces of Dutch and Flemish painting, art of the Islamic world, treasures from the Chinese Song dynasty, and more. Temporarily closed galleries will continue to reopen as we reconfigure spaces and traffic routes for safe and socially distant visits. See Gallery Updates for the most up-to-date information.
Before Your Visit
Bring Your Masks
Make sure everyone in your party has a mask.
Please don’t come if you don’t feel well or have a temperature.
At the Museum
There is no coat check available, so leave valuables at home and bring only those items you can comfortably carry. Follow signs to the Huntington Avenue Entrance.
Please be prepared to present your tickets and to complete a health check for all members in your party.
Follow Paths and Signs
Follow the paths indicated to have the space and time to visit open galleries and exhibitions. Some galleries have limited capacity or are temporarily closed.
Health and Safety
All visitors and staff are required to wear a mask inside the building and outside on the grounds.
Keep at least 6 feet apart from others.
Wash and sanitize your hands frequently at hand sanitizing stations.
Have Questions? Start Here
All visitors including members and children need a timed ticket. For more information and to reserve tickets, visit Tickets.
Yes, all visitors regardless of age are required to have a timed-entry ticket. Timed-entry tickets help us maintain safe and mandated capacity limits set by the Commonwealth of Massachusetts.
Yes, if you let us know in advance, there are options for returning or exchanging tickets. See our Ticketing Policies for more information and how to contact us.
No, in order to create as safe and contactless an experience for visitors and staff as possible, we require tickets be purchased in advance on our website or by phone at 1-800-440-6975. There are no on-site, day-of purchases.
Group visits to the MFA are currently suspended. The largest ticketed group permitted to visit together is 6 people.
Preparing for Your Visit
Ticket purchasers must present their ticket upon arrival for the time and date reserved for themselves and any guests, regardless of age. Tickets may be presented on a mobile device or printed on paper. All tickets will be scanned at the door. Tickets are only available in advance online or by phone.
No, the MFA has closed its coat checks. We advise leaving valuables at home and bringing only those items that you can comfortably carry during your visit.
Bags smaller than 11 x 15 inches are welcome (no luggage please). Backpacks must be carried as a handbag or worn on the front side of the body. Bags in excess of 11 x 15 inches containing needed medical equipment, or for use in nursing or baby care, are allowed in the Museum if tagged at arrival.
The Linde Family Wing Bookstore and Shop on Level 1 reopens November 25, 2020. Other retail operations are temporarily closed.
Beginning Wednesday, November 25, pre-packaged grab-and-go items, including an assortment of beverages, will be available at New American Café, Wednesday–Sunday, 9:30 am–4 pm. All other dining venues in the Museum are temporarily closed. See Dining for more information.
In order to maintain safe and socially distant visits, visitor capacity is limited and only a select group of galleries are open. Additional galleries will reopen in phases. Please see Gallery Updates for the latest information about what’s on view.
Your ticket is valid until the Museum closes, but once you exit the building, you cannot be readmitted.
In-person guided tours are suspended at this time.
Health and Safety
MFA staff have worked to provide as safe an environment as possible. This includes limiting capacity, contactless timed-entry advance ticketing, requiring masks to be worn on MFA campus inside and out, promoting one-way traffic patterns and social distancing with clear signs and indicators throughout your visit, redesigning gallery spaces and interpretive materials, creating physical barriers where necessary, and deploying hand sanitizer throughout the building.
Before entering the building, a member of each party will be required to confirm that none of the ticket holders in their group has symptoms of COVID-19. MFA staff will ask ticket purchasers and their guests about any symptoms they are experiencing and for phone contact information in the event that contract tracing is necessary.
If you or a guest are unwell on the day of your visit or are quarantined due to exposure to COVID-19, we ask that you stay home and contact the MFA at firstname.lastname@example.org or 617-369-9300 for assistance with rescheduling your visit.
In accordance with CDC guidelines and state regulatory orders, all staff and visitors above the age of 2 are required to wear a face mask or covering while on MFA property, including outside on Museum grounds. If you forget your mask or don’t have one, a mask will be provided for your visit.
The health and safety of all staff and visitors is our first priority. In order to allow for appropriate social distancing and prevent anyone who is symptomatic from entering the building, the ticket and health check verification must be completed outside the Museum’s entrance.
The Museum is committed to accessibility for all visitors. For general access information, call 617-267-9300 or e-mail email@example.com.
Yes, sanitized wheelchairs will be available to borrow on a first-come, first-served basis. See Accessibility for more information.
Yes, sanitized gallery stools will be available to borrow on a first-come, first-served basis from the Sharf Visitor Center.
Yes, the Museum is fully wheelchair accessible.
Yes, the MFA welcomes service dogs.
For more member information, visit Membership FAQ.
Yes, all visitors (members and nonmembers) need to reserve a timed-entry ticket in advance and answer questions for a health check outside to enter the Museum for any reason.
No, membership cards alone will not be accepted at the door. All visitors need to reserve a timed-entry ticket in advance.
Yes. We know sometimes plans change—if yours do, please help more people in our community enjoy the Museum by rebooking, exchanging, or canceling your tickets ahead of time. We hope you come to the Museum as planned, but if you decide not to, other visitors might miss out if you don’t use your timed-entry tickets. Remember, to protect your health and that of our entire creative community, only a limited number of time slots are available.
Members, if you need to reschedule:
- To reschedule free Museum Admission tickets, please contact us in advance of your visit date by calling 1-800-440-6975 so we can release the tickets. You can then rebook your tickets online for a different day.
- To reschedule timed-entry special exhibition or any paid tickets, contact us in advance of your visit date by calling 1-800-440-6975 to exchange your tickets for another date. Tickets are non-refundable, but can be exchanged prior to the visit date. A $4 exchange fee applies.
- If you do not arrive for a special exhibition at your ticketed time, you will forfeit your limited free exhibition ticket(s) and we will not be able to reschedule you for another time slot.
Yes, but you must get a timed-entry ticket in advance. Due to the limited capacity allowed in our building to comply with state guidelines, all visitors require a timed-entry ticket in advance and a health check to enter for any reason.
Please contact your representative at the associated university or company for details on how to access free or discount tickets.
Not yet. Please join or renew online or send a check by mail to:
Museum of Fine Arts, Boston
465 Huntington Avenue
Boston, MA 02115
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